Pulse Roll Label Products Ltd, the narrow web printing ink specialist, has launched its secure digital platform, called Link, making live business information instantly accessible and online ordering available to its customers worldwide.
Link enables relevant order and sales data to be accessed securely at any time by the company’s customers and distribution partners located around the world.
The online platform was developed as part of the company’s ongoing drive for continuous improvement and its commitment to providing innovative solutions and exceptional customer service for its label and package printing customers.
Via a secure login, label converters and package printers, along with Pulse Roll Label Product’s international partners, can view and manage their account using a desktop or mobile device, 24 hours a day, 7 days a week, 365 days a year.
This includes placing orders online through the Cart, viewing order and delivery status, accessing price lists, delivery notes, invoices, and all other downloadable documents, a fully interactive Mixing Guide with a unique millage calculator working across PureTone and Pure Aqua ink ranges and much more.
Link’s ‘Knowledge Base’ includes downloadable documents including Technical Data Sheets and live SDS sheets linked to industry recognised data sheet creation software plus other technical, regulatory, and product information is also available.
The ticket system allows all users to log enquiries and have a live view of the progress. Link provides flexibility, customer convenience and improved efficiencies by digitally ‘linking’ the customer together with its ink partner, Pulse Roll Label Products.
Gary Seward, Managing Director, Pulse Roll Label Products said, “We are committed to providing innovations for our customers.
We wanted to offer a secure, digital service that enabled critical business data to be accessible at any time of day or night, any day of the week, from anywhere in the world. By accessing their account securely at the touch of a button, our customers can now easily and quickly view all relevant information to them, providing complete visibility in real-time. Our customers benefit by being able to order online, access our Knowledge Base and keep up to date 24/7.
Link is proving very popular with our customers as it offers complete flexibility and a convenient, efficient way for them to manage and track their business activities with us.
We now live in a world where we expect instant communication with accurate data and Link gives all our partners this with a click of a mouse!
As with any online platform, continuous improvements are expected; and therefore, we anticipate that Link’s capabilities will evolve even further.
Future releases will allow printers to link their own ERP systems directly and creating a link to dispensers so that automatic ink replenishment will be possible anywhere in the world.
Link offers a truly unique proposition for instant communication with our customers and partners and we are delighted to offer this service which we believe creates a lot of value for them.”